Recognition of the challenge of being an instructor

Effective feedback is a challenge where the performance of one or more people is evaluated in terms of achieving an objective or an activity, which seeks to improve a situation or a problem that we are facing.

The article “Como dar y recibir feedback en eLearning” made in June 2016 by the blog “teachlr” mentions 5 points to give adequate feedback which is: put yourself in the place of the other, always explain why, be constructive, and not destructive, create an emotional connection with the recipient and rely on facts rather than interpretation.

Management 3.0’s “Comment Wrapping” and “Kudo Cards” practices are ideal for different suggestions in complex situations, as well as recognizing the effort that has gone into the use of recognition cards, respectively.

The execution of the practice was carried out to a team made up of 4 instructors from upper secondary education in Mexico who is teaching online classes, the practice intended to share suggestions that the instructors have identified in remote teaching and reward the actions that have been carried out to face remote teaching in the e-learning format.

I invite you to learn more about the “Comment Wrapping” practices on the Management 3.0 page https://management30.com/practice/feedback-wraps/, as well as the Management 3.0 “Kudo Cards” practice available at https://management30.com/practice/kudo-cards/.

The practice was carried out online using the Zoom and Miro tool, through which all members participated and were able to make suggestions and offer thanks to the various members.

The experiment is an initiative by the direction of the institution that aims to generate a series of innovative practices that can help increase the skills of teachers; In this dynamic, a member must comment on any situation that requires suggestions and actions, as well as recognition (through Kudo cards) towards the work that the instructors have carried out during the past month.

I decided to experiment with this dynamic in which the execution of the practices consisted of the following steps:

Using a template for the comment wrapper and the “kudo” cards in the Miro tool.

1. A participant shares a situation that is causing conflict in the team and provides a context of the situation in the section corresponding to the “feedback wrap” template so that everyone can observe it.

2. Once they have described the context, they proceed to fill in the following three sections of the “feedback wrap” template, which are: list their observations, express emotions or feelings, as well as the importance or value.

3. Now we proceed to fill in the section with suggestions that can help to resolve the situation. This is where the team members can provide suggestions to help resolve the situation.

4. The next step is to encourage team members to discuss the actions they can carry out based on the suggestions that were listed for each topic.

5. Finally, the team members are invited to participate in the “kudo” wall in the Miro tool to place the “kudo” cards of the things they want to give recognition to their teammates.

As a facilitator, I learned that dynamics can support a team to understand everyone’s different points of view on a situation that causes a problem or an issue they want to share. In addition to having had the opportunity to know the suggestions of each participant, I observed great support in the communication of the team since the same members took the feedback positively and generated agreements so that the situation did not occur again. On the other hand, the “kudo” cards provided by each of the members were closely related to the feedback that was given, as well as the support they had in the use of digital tools for online learning. In this same activity, one of the team members suggested and supported the creation of assessments for students in a digital format, among other ideas that have supported online teaching.

The team that participated in the practices in addition to sharing situations and the point of view of each participant realized that they did not know the importance of a situation that perhaps was irrelevant for some, in addition to congratulating and recognizing themselves through the “kudo” cards. , suggested holding a session where they could share the experience that each member has with the use of digital tools for educational teaching.

My next experiment with these practices will be to apply the practice of “feedback wrap” under one or several situations that the work team is going through, which requires an analysis to be carried out to resolve the problem, exemplifying the above, We are talking about a team that could present a situation, where a member of the team of instructors has a conflict due to a disagreement in teaching a course at a specific time, due to the fact of sacrificing a family coexistence, then it could be important to have alternatives, where The result may be to rely on another instructor available at the time, indicated to teach the course or adjust the schedule in which the course will be provided by the affected instructor.

On the other hand, I will try to do the “kudo cards” practice to strengthen constant recognition that maintains the motivation of the team members.

I invite you to do these practices when you are going through a complex situation or problem either individually or with your work team, the practice can help you reflect and find suggestions comprehensive and visual, possibly this will help improve your Furthermore, feeling the idea of ​​combining with the practice of the “kudo” cards supports the recognition of the actions that your team has taken to have constant motivation.